How To Fix SAI_CACHE837 - Message runtime, 'Partial' mode (Message ID &1, &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 837

• Message text: Message runtime, 'Partial' mode (Message ID &1, &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE837 - Message runtime, 'Partial' mode (Message ID &1, &2) ?

  The SAP error message SAI_CACHE837 typically indicates an issue related to the caching mechanism in SAP, particularly when the system is operating in 'Partial' mode. This error can occur in various contexts, such as when dealing with SAP Business Warehouse (BW) or other SAP applications that utilize caching for performance optimization.
  Cause:
  The error message SAI_CACHE837 can be caused by several factors, including:
  
  Data Inconsistency: There may be inconsistencies in the data being cached, which can lead to issues when the system tries to access or process that data.
  Configuration Issues: Incorrect configuration settings in the caching mechanism or related components can lead to this error.
  System Performance: High load on the system or insufficient resources can cause the caching mechanism to behave unexpectedly.
  Version Mismatch: If there are discrepancies between different components or versions of the SAP system, it may lead to caching issues.
  
  Solution:
  To resolve the SAI_CACHE837 error, you can try the following steps:
  
  Check Data Consistency: Ensure that the data being cached is consistent and valid. You may need to run consistency checks or data validation processes.
  Review Configuration Settings: Verify the configuration settings related to caching in your SAP system. Ensure that they are set up correctly according to best practices.
  Clear Cache: Sometimes, clearing the cache can resolve issues related to stale or corrupted data. You can do this through transaction codes like RSRCACHE or RSADMIN.
  Monitor System Performance: Check the system performance metrics to ensure that there are sufficient resources (CPU, memory, etc.) available. If the system is under heavy load, consider optimizing performance or scaling resources.
  Update Components: Ensure that all components of your SAP system are up to date and compatible with each other. This includes applying the latest patches and updates.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be known issues and recommended solutions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSRCACHE for cache management and RSADMIN for administrative tasks.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to caching mechanisms, performance tuning, and error handling for more in-depth guidance.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.