How To Fix SAI_CACHE835 - SXI_CACHE, 'Partial' Mode

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 835

• Message text: SXI_CACHE, 'Partial' Mode

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE835 - SXI_CACHE, 'Partial' Mode ?

  The SAP error message SAI_CACHE835 with the description "SXI_CACHE, 'Partial' Mode" typically relates to issues with the caching mechanism in SAP's Exchange Infrastructure (XI) or Process Integration (PI). This error indicates that the cache is in a "Partial" state, which means that not all necessary data is available for processing.
  Cause:
  
  Cache Inconsistency: The cache may not have been fully populated due to a previous error or interruption in the data flow.
  Configuration Issues: There may be misconfigurations in the integration scenarios or communication channels.
  Data Volume: High data volume or large messages can lead to cache issues if the system is unable to handle the load.
  System Performance: Performance issues in the SAP system can lead to timeouts or incomplete cache updates.
  
  Solution:
  
  
  Clear the Cache: 
  
  Go to the Integration Engine or the relevant cache management transaction (like SXI_CACHE) and clear the cache. This can help reset the state and allow the cache to be repopulated correctly.
  
  
  
  Check Configuration: 
  
  Review the configuration of the integration scenarios and communication channels to ensure they are set up correctly.
  Ensure that all necessary mappings and routing rules are in place.
  
  
  
  Monitor System Performance: 
  
  Check system performance metrics to identify any bottlenecks or resource constraints that may be affecting the cache.
  Consider increasing system resources if necessary.
  
  
  
  Review Logs: 
  
  Check the application logs (transaction SLG1) for any related error messages that could provide more context on what caused the cache to enter a partial state.
  
  
  
  Reprocess Messages: 
  
  If there are messages stuck in the queue, try to reprocess them after clearing the cache.
  
  
  
  Update SAP Notes: 
  
  Check for any relevant SAP Notes that may address known issues related to this error message. Applying the latest patches or updates can sometimes resolve underlying issues.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SXI_CACHE: Used to manage the cache in SAP PI/XI.
  SLG1: Used to view application logs for troubleshooting.
  
  
  Documentation: Refer to SAP Help Portal for detailed documentation on caching mechanisms in SAP PI/XI.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.