How To Fix SAI_CACHE221 - Error when accessing SLD: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 221

• Message text: Error when accessing SLD: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE221 - Error when accessing SLD: &1 ?

  The SAP error message SAI_CACHE221 typically indicates an issue with accessing the System Landscape Directory (SLD) due to problems with the cache or connectivity. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Cache Issues: The error may arise from a corrupted or outdated cache in the SLD or the SAP system trying to access it.
  Connectivity Problems: There may be network issues preventing the SAP system from reaching the SLD.
  SLD Configuration: Incorrect configuration settings in the SLD or the SAP system can lead to this error.
  SLD Service Down: The SLD service itself may be down or not responding.
  
  Solutions:
  
  
  Clear Cache:
  
  Clear the cache of the SLD. This can often resolve issues related to outdated or corrupted cache entries.
  You can do this by using transaction code SLD1 in the SAP GUI to access the SLD and perform cache clearing operations.
  
  
  
  Check Connectivity:
  
  Ensure that the SAP system can reach the SLD. You can test the connection using tools like ping or telnet to check if the SLD host is reachable.
  Verify network settings and firewall rules that might be blocking access to the SLD.
  
  
  
  Review SLD Configuration:
  
  Check the configuration settings in the SLD and ensure they are correct. This includes verifying the SLD URL and ensuring that the SLD is properly registered in the SAP system.
  Use transaction SICF to check the HTTP services and ensure that the SLD service is active.
  
  
  
  Restart SLD Service:
  
  If the SLD service is down, restart it. This can often resolve temporary issues with the service.
  
  
  
  Check Logs:
  
  Review the logs for more detailed error messages. This can provide insights into what might be causing the issue.
  Look at the SLD logs and the application server logs for any related error messages.
  
  
  
  Update SAP Components:
  
  Ensure that your SAP system and SLD are up to date with the latest patches and updates. Sometimes, bugs in older versions can lead to such errors.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for SLD and caching mechanisms for more detailed guidance.
  SAP Notes: Check SAP Notes related to SAI_CACHE221 for any specific fixes or recommendations provided by SAP.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users facing similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.