How To Fix SAI_CACHE210 - JCo Error - cause not specified

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 210

• Message text: JCo Error - cause not specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE210 - JCo Error - cause not specified ?

  The SAP error message SAI_CACHE210 with the description "JCo Error - cause not specified" typically indicates an issue related to the SAP Java Connector (JCo) when trying to connect to an SAP system. This error can arise from various underlying causes, and while the error message itself does not specify the cause, here are some common reasons and potential solutions:
  Common Causes:
  
  Network Issues: There may be network connectivity problems between the application server and the SAP system.
  Configuration Errors: Incorrect configuration settings in the JCo connection parameters (like destination, user credentials, etc.) can lead to this error.
  SAP System Availability: The SAP system you are trying to connect to may be down or not reachable.
  JCo Library Issues: There may be issues with the JCo library version being used, or it may not be properly installed.
  Authorization Issues: The user credentials provided may not have the necessary authorizations to access the SAP system.
  Firewall or Security Settings: Firewalls or security settings may be blocking the connection to the SAP system.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the application server can reach the SAP system. You can use tools like ping or telnet to test connectivity.
  
  
  
  Review JCo Configuration:
  
  Verify the JCo connection parameters in your configuration file. Ensure that the destination, user, password, and other settings are correct.
  
  
  
  Check SAP System Status:
  
  Confirm that the SAP system is up and running. You can check this by logging into the SAP GUI or using other monitoring tools.
  
  
  
  Update JCo Library:
  
  Ensure that you are using a compatible version of the JCo library. If necessary, download the latest version from the SAP Service Marketplace and update your application.
  
  
  
  Verify User Credentials:
  
  Check that the user credentials being used have the necessary permissions to access the SAP system. You may need to consult with your SAP Basis team.
  
  
  
  Firewall and Security Settings:
  
  Review firewall settings to ensure that the required ports for SAP communication (like 3200 for SAP GUI) are open. Consult with your network/security team if needed.
  
  
  
  Enable Logging:
  
  Enable detailed logging for JCo to capture more information about the error. This can help in diagnosing the issue further.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or documentation related to the error message. There may be specific fixes or patches available.
  
  
  
  Related Information:
  
  SAP JCo Documentation: Review the official SAP documentation for the Java Connector for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
  
  By systematically checking these areas, you should be able to identify and resolve the cause of the SAI_CACHE210 error.