How To Fix SAFTN_AO011 - Document &1 is excluded due to multiple customers

SAFTN_AO011 - Overview

• Message type: E = Error

• Message class: SAFTN_AO - SAFT AO mensagens

• Message number: 011

• Message text: Document &1 is excluded due to multiple customers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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SAFTN_AO011 - Details

• The SAP error message SAFTN_AO011, which states "Document &1 is excluded due to multiple customers," typically occurs in the context of generating reports or documents that involve customer data, such as the SAF-T (Standard Audit File for Tax) report. This error indicates that the system has identified a document that is associated with multiple customers, which is not allowed in the context of the report being generated.
  
  Cause:
  The primary cause of this error is that the document in question is linked to more than one customer. In many reporting scenarios, especially those related to tax compliance, each document should be associated with a single customer to ensure clarity and accuracy in reporting. When the system detects multiple customers for a single document, it excludes that document from the report to avoid confusion.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Document: Check the document referenced in the error message