How To Fix S_OSP_WF_MSG108 - Error in fetching Personal substitutes for user:&1

SAP Error Message - Details

• Message type: E = Error

• Message class: S_OSP_WF_MSG - Message class for Workflow Patterns

• Message number: 108

• Message text: Error in fetching Personal substitutes for user:&1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message S_OSP_WF_MSG108 - Error in fetching Personal substitutes for user:&1 ?

  The SAP error message S_OSP_WF_MSG108 indicates that there is an issue with fetching personal substitutes for a user in the workflow system. This error typically arises in scenarios where the system is trying to retrieve substitute information for a user who is either not set up correctly or does not have any substitutes defined.
  Causes:
  
  No Substitutes Defined: The user does not have any personal substitutes defined in the system.
  User Not Found: The user ID specified in the error message may not exist in the system or may be incorrectly entered.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to view or fetch substitute information.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or inconsistencies in the user master data.
  
  Solutions:
  
  
  Check User Substitutes:
  
  Go to the transaction code SU01 (User Maintenance) and enter the user ID.
  Check the "Personal Data" tab for any defined substitutes. If none are defined, you can add substitutes as needed.
  
  
  
  Verify User ID:
  
  Ensure that the user ID mentioned in the error message is correct and exists in the system. You can use transaction SU01 to verify the user details.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access substitute information. You may need to check the roles and profiles assigned to the user.
  
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration to ensure that it is set up correctly to handle substitutes. This may involve checking the workflow definition and ensuring that it is correctly linked to the user management.
  
  
  
  Technical Troubleshooting:
  
  If the above steps do not resolve the issue, consider checking for any technical issues in the system. This may involve looking at system logs (transaction SLG1) or checking for any recent changes that may have affected the workflow functionality.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection for Workflow
  SWU3: Automatic Workflow Customizing
  
  
  
  Documentation: Refer to SAP Help documentation for workflows and user management for more detailed guidance on setting up and managing substitutes.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP Basis or technical support team for further assistance.