How To Fix S_OSP_WF_MSG072 - Workitem record(s) not written to BKT as Read failed

SAP Error Message - Details

• Message type: E = Error

• Message class: S_OSP_WF_MSG - Message class for Workflow Patterns

• Message number: 072

• Message text: Workitem record(s) not written to BKT as Read failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S_OSP_WF_MSG072 - Workitem record(s) not written to BKT as Read failed ?

  The SAP error message S_OSP_WF_MSG072 indicates that there was a failure in writing work item records to the Business Workflow (BKT) due to a read failure. This error typically occurs in the context of SAP Business Workflow when the system is unable to retrieve or process the necessary data for the work items.
  Causes:
  
  Database Issues: There may be issues with the database that prevent the system from reading the required data.
  Authorization Problems: The user or process may not have the necessary authorizations to access the required data.
  Workflow Configuration Errors: There may be misconfigurations in the workflow settings or definitions that lead to this error.
  System Performance Issues: High load on the system or performance bottlenecks can lead to timeouts or read failures.
  Corrupted Data: There may be corrupted entries in the database that are causing the read operation to fail.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no connectivity issues.
  Review Authorizations: Verify that the user or process has the necessary authorizations to access the required data.
  Analyze Workflow Configuration: Review the workflow configuration for any errors or inconsistencies. Ensure that all necessary objects are correctly defined.
  Monitor System Performance: Check system performance metrics to identify any bottlenecks. If necessary, optimize the system or schedule heavy processes during off-peak hours.
  Check for Data Corruption: Use transaction codes like SE11 or SE16 to check the relevant tables for any inconsistencies or corrupted data. If found, you may need to correct or delete the corrupted entries.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the failure.
  Restart Workflow: If the issue persists, consider restarting the workflow or the relevant background jobs to see if that resolves the issue.
  
  Related Information:
  
  Transaction Codes: 
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection by Frequency
  SWI2_DURA: Work Item Selection by Duration
  SLG1: Application Log
  
  
  SAP Notes: Check SAP Notes related to this error message for any patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.