How To Fix S_LRM_UI112 - Time offset is not supported in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: S_LRM_UI - Information Retention Manager - Messages on WD UI

• Message number: 112

• Message text: Time offset is not supported in Customizing

What causes this issue?

There is an inconsistency in the Customizing rules for the ILM object.

System Response

You can save the policy, but you cannot use it live.

How to fix this error?

Delete the value enter for the time offset or
contact your system administrator.

Procedure for System Administrators

For Customizing, use transaction IRM_CUST.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message S_LRM_UI112 - Time offset is not supported in Customizing ?

  The SAP error message S_LRM_UI112: Time offset is not supported in Customizing typically occurs when there is an issue with the time zone settings or time offset configurations in the SAP system. This error can arise in various contexts, such as when working with time-related data in customizing settings or when trying to execute certain transactions that involve time calculations.
  Cause:
  
  Incorrect Time Zone Configuration: The time zone settings in the system may not be properly configured or may not support the specified time offset.
  Customizing Settings: The customizing settings for time-related data may not be correctly defined, leading to conflicts with the expected time offsets.
  Incompatibility with Time Offsets: The system may not support certain time offsets that are being used in the configuration or data.
  
  Solution:
  
  
  Check Time Zone Settings:
  
  Go to the transaction code SU01 (User Maintenance) and check the time zone settings for the user profile.
  Ensure that the time zone is set correctly and is compatible with the expected time offsets.
  
  
  
  Review Customizing Settings:
  
  Access the relevant customizing transaction (e.g., SPRO) and navigate to the area where time-related settings are defined.
  Verify that the time offsets and time zone settings are correctly configured according to the business requirements.
  
  
  
  Adjust Time Offsets:
  
  If specific time offsets are being used, ensure that they are supported by the system. You may need to adjust or remove unsupported offsets.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to time offsets.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that time-related functionalities work as expected.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidelines on configuring time zones and offsets.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Check system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be beneficial to involve your SAP Basis or technical team for further investigation.