How To Fix S_ISSUE006 - Priority & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: S_ISSUE - Issue Management

• Message number: 006

• Message text: Priority & does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Use the possible entries help to select a priority.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message S_ISSUE006 - Priority & does not exist ?

  The SAP error message S_ISSUE006, which states "Priority & does not exist," typically occurs in the context of issue management or ticketing systems within SAP, such as SAP Solution Manager or SAP Customer Relationship Management (CRM). This error indicates that the system is trying to reference a priority level that has not been defined or does not exist in the system.
  Cause:
  
  Missing Configuration: The priority level you are trying to use has not been configured in the system.
  Incorrect Input: There may be a typo or incorrect value entered for the priority.
  Data Migration Issues: If data has been migrated from another system, the priority levels may not have been transferred correctly.
  Authorization Issues: The user may not have the necessary authorizations to view or use the defined priorities.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for issue management or the relevant module in SAP.
  Verify that the priority levels are defined correctly. You can usually find this under the customizing settings (SPRO) for the specific application area.
  If the priority does not exist, create a new priority level as needed.
  
  
  
  Correct Input:
  
  Double-check the input for the priority field. Ensure that it matches the defined priorities in the system.
  Look for any leading or trailing spaces or special characters that might cause the input to be unrecognized.
  
  
  
  Data Migration Review:
  
  If this issue arose after a data migration, review the migration process to ensure that all necessary data, including priority levels, was correctly imported.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access and use the defined priorities.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring priorities in your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may use transaction codes like SPRO for configuration or SOLMAN_WORKCENTER for Solution Manager.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the S_ISSUE006 error and ensure that the priority levels are correctly configured and utilized in your SAP system.