How To Fix S_ISSUE005 - User & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: S_ISSUE - Issue Management

• Message number: 005

• Message text: User & does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Use the possible entries help to select a processor.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message S_ISSUE005 - User & does not exist ?

  The SAP error message S_ISSUE005 User & does not exist typically indicates that the system is trying to reference a user ID that is not recognized or does not exist in the SAP user master data. This can occur in various scenarios, such as when trying to assign a user to a role, when processing transactions, or when executing reports.
  Causes:
  
  User ID Typo: The user ID may have been entered incorrectly, leading to the system not being able to find it.
  User Not Created: The user has not been created in the SAP system.
  User Deactivation: The user account may have been deactivated or locked.
  Authorization Issues: The user may not have the necessary authorizations to access certain transactions or data.
  Client-Specific Issues: The user may exist in a different client within the SAP system.
  
  Solutions:
  
  Check User ID: Verify that the user ID is entered correctly without any typos.
  Create User: If the user does not exist, create the user in the SAP system using transaction code SU01 (User Maintenance).
  Check User Status: Use transaction code SU01 to check if the user is active. If the user is locked or inactive, you can unlock or activate the user.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  Client Check: Make sure you are in the correct client where the user is supposed to exist. You can switch clients using the client selection option in the SAP logon screen.
  User Comparison: If you are working in a development environment, ensure that the user exists in the production environment as well, if applicable.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System (to check user roles and authorizations)
  
  
  User Roles and Profiles: Ensure that the user has the appropriate roles and profiles assigned to them to access the required transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and authorization errors.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis team or system administrator for further investigation.