How To Fix S_ILM_LHM_MES012 - Only cases with the status "closed" can be deleted

S_ILM_LHM_MES012 - Overview

• Message type: E = Error

• Message class: S_ILM_LHM_MES - Legal Hold Management

• Message number: 012

• Message text: Only cases with the status "closed" can be deleted

Self-Explanatory Message

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S_ILM_LHM_MES012 - Details

• The SAP error message S_ILM_LHM_MES012 indicates that you are attempting to delete cases in the Information Lifecycle Management (ILM) system that are not in a "closed" status. In ILM, only cases that have been finalized and are no longer active can be deleted to ensure data integrity and compliance with data retention policies.
  
  Cause:
  The primary cause of this error is that the cases you are trying to delete are still in an active status (e.g., "open," "in progress," etc.) and have not been closed. The ILM system enforces this rule to prevent accidental deletion of cases that may still be relevant or required for compliance purposes.
  
  Solution:
  To resolve this error, you need to ensure that the cases you want to delete are in the "closed" status. Here are the steps you can take:
  
  
  Check Case Status: Review the status of the cases you are trying to delete. You can do this by navigating