How To Fix S_ILM_LHM_MES010 - Deleting the legal case failed

SAP Error Message - Details

• Message type: E = Error

• Message class: S_ILM_LHM_MES - Legal Hold Management

• Message number: 010

• Message text: Deleting the legal case failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message S_ILM_LHM_MES010 - Deleting the legal case failed ?

  The SAP error message S_ILM_LHM_MES010, which indicates that "Deleting the legal case failed," typically arises in the context of Information Lifecycle Management (ILM) when attempting to delete a legal case that is either locked, has dependencies, or is in a state that does not allow for deletion.
  Causes:
  
  Locked Legal Case: The legal case may be locked by another user or process, preventing deletion.
  Dependencies: There may be other objects or data linked to the legal case that need to be addressed before deletion can occur.
  Status of the Legal Case: The legal case might be in a status that does not permit deletion (e.g., it may be marked as "active" or "under review").
  Authorization Issues: The user attempting to delete the legal case may not have the necessary permissions to perform this action.
  System Errors: There could be underlying system issues or bugs that are causing the deletion process to fail.
  
  Solutions:
  
  Check Locks: Verify if the legal case is locked. If it is, you may need to wait for the lock to be released or contact the user who has locked it.
  Review Dependencies: Investigate any dependencies associated with the legal case. Ensure that all related objects are either deleted or properly handled.
  Change Status: If the legal case is in a non-deletable status, consider changing its status to one that allows deletion.
  User Permissions: Ensure that the user has the appropriate authorizations to delete legal cases. This may involve checking roles and permissions in the SAP system.
  Consult Logs: Check system logs for any additional error messages or information that could provide insight into why the deletion failed.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP ILM, such as ILM_CASE for managing legal cases.
  Documentation: Review SAP documentation related to ILM and legal case management for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.