How To Fix S_ILM_LHM_MES005 - Saving the legal case failed

SAP Error Message - Details

• Message type: E = Error

• Message class: S_ILM_LHM_MES - Legal Hold Management

• Message number: 005

• Message text: Saving the legal case failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S_ILM_LHM_MES005 - Saving the legal case failed ?

  The SAP error message S_ILM_LHM_MES005, which indicates that "Saving the legal case failed," typically arises in the context of the Information Lifecycle Management (ILM) module when there are issues related to the legal case management functionality. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Data Validation Issues: The data being entered may not meet the required validation criteria. This could include missing mandatory fields or incorrect data formats.
  Authorization Problems: The user may not have the necessary authorizations to create or modify legal cases.
  System Configuration: There may be configuration issues in the ILM settings or legal case management settings that prevent saving.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  Locking Issues: The legal case might be locked by another user or process, preventing changes from being saved.
  
  Solutions:
  
  Check Data Input: Review the data being entered for the legal case. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
  Review Authorizations: Verify that the user has the necessary permissions to create or modify legal cases. This may involve checking roles and authorizations in the SAP system.
  Configuration Review: Consult with your SAP Basis or ILM administrator to ensure that the ILM and legal case management configurations are set up correctly.
  Technical Support: If the issue persists, consider checking system logs for any technical errors or reaching out to SAP support for assistance.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the legal case and resolve them if necessary.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review the official SAP documentation for ILM and legal case management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your internal SAP support team or contact SAP support for further assistance.