How To Fix S_ARC_LCM_MES055 - You are not authorized to create a case

SAP Error Message - Details

• Message type: E = Error

• Message class: S_ARC_LCM_MES - Message Class for Legal Case Management (Subcomponent)

• Message number: 055

• Message text: You are not authorized to create a case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S_ARC_LCM_MES055 - You are not authorized to create a case ?

  The SAP error message S_ARC_LCM_MES055 indicates that a user is not authorized to create a case in the SAP system. This error typically arises in the context of SAP's Application Lifecycle Management (ALM) or similar modules where case management is involved.
  Cause:
  The primary cause of this error is a lack of appropriate authorizations for the user attempting to create a case. This can happen due to:
  
  Missing Roles or Authorizations: The user does not have the necessary roles assigned that include permissions for case creation.
  Authorization Object Restrictions: Specific authorization objects related to case management may not be properly configured for the user.
  User Profile Issues: The user profile may not be set up correctly, or the user may not be part of the correct organizational units.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Roles:
  
  Verify that the user has the appropriate roles assigned that include permissions for case creation. This can be done by checking the user’s role assignments in transaction code SU01 (User Maintenance).
  
  
  
  Review Authorization Objects:
  
  Check the relevant authorization objects that control case creation. Common authorization objects include S_TCODE (Transaction Codes) and others specific to the application being used.
  Use transaction code SU53 immediately after the error occurs to see which authorization check failed.
  
  
  
  Adjust Authorizations:
  
  If the user lacks the necessary authorizations, work with your SAP security team to adjust the roles or create a new role that includes the required permissions for case creation.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Then, attempt to create a case again.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization’s internal guidelines for specific roles and authorizations related to case management.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking roles and authorizations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  Authorization Objects: 
  
  Familiarize yourself with the relevant authorization objects that pertain to case management in your specific SAP environment.
  
  
  SAP Notes: 
  
  Check for any relevant SAP Notes that may address this specific error or provide additional context.
  
  
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message S_ARC_LCM_MES055.