How To Fix /S4PPM/HIERARCHY007 - Inconsistent sort numbers underneath parent &1. Contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: /S4PPM/HIERARCHY -

• Message number: 007

• Message text: Inconsistent sort numbers underneath parent &1. Contact technical support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /S4PPM/HIERARCHY007 - Inconsistent sort numbers underneath parent &1. Contact technical support ?

  The SAP error message /S4PPM/HIERARCHY007 Inconsistent sort numbers underneath parent &1 typically occurs in the context of SAP Project Portfolio Management (PPM) or similar hierarchical structures where items are organized in a parent-child relationship. This error indicates that there is an inconsistency in the sort numbers assigned to the child nodes under a specified parent node.
  Cause:
  
  Inconsistent Sort Numbers: The sort numbers assigned to the child nodes (sub-items) of a parent node are not in a sequential or expected order. This can happen due to manual changes, data imports, or system errors.
  Data Integrity Issues: If the data was manipulated outside of standard SAP processes (e.g., direct database updates), it could lead to inconsistencies.
  Hierarchy Changes: Changes made to the hierarchy structure, such as adding or removing nodes, without properly updating the sort numbers can lead to this error.
  
  Solution:
  
  Check Sort Numbers: Review the sort numbers assigned to the child nodes of the specified parent node. Ensure that they are in a consistent and sequential order.
  Reassign Sort Numbers: If inconsistencies are found, reassign the sort numbers to ensure they are correct. This may involve:
  
  Manually adjusting the sort numbers in the SAP GUI.
  Using a program or transaction designed to correct sort numbers in the hierarchy.
  
  
  Data Consistency Check: Run any available data consistency checks or reports in SAP to identify and resolve other potential issues in the hierarchy.
  Contact Technical Support: If the issue persists or if you are unsure how to proceed, it is advisable to contact SAP technical support for assistance. They can provide guidance based on the specific configuration and data in your system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing hierarchies, such as CJ20N for project management or S_ALR_87013558 for hierarchy reports.
  Documentation: Review SAP documentation related to hierarchy management in PPM for best practices and guidelines.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  Preventive Measures:
  
  Regular Data Audits: Conduct regular audits of your hierarchy data to catch inconsistencies early.
  Training: Ensure that users who manage hierarchies are trained on the correct procedures to avoid manual errors.
  Change Management: Implement a change management process for making updates to hierarchical structures to ensure that all related data is updated consistently.
  
  By following these steps, you should be able to resolve the error and maintain the integrity of your hierarchical data in SAP.