How To Fix S10215 - Can't show data in html viewer

SAP Error Message - Details

• Message type: E = Error

• Message class: S10 - MS SQL Server Database monitor tools messages

• Message number: 215

• Message text: Can't show data in html viewer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S10215 - Can't show data in html viewer ?

  The SAP error message S10215: Can't show data in HTML viewer typically occurs when there is an issue with displaying data in the HTML viewer within the SAP system. This can happen for various reasons, including configuration issues, missing components, or problems with the data being processed.
  Causes:
  
  Missing or Incorrect Configuration: The HTML viewer may not be properly configured in the SAP system.
  Data Issues: The data being processed may be corrupted or not in the expected format.
  Browser Compatibility: The browser being used may not be compatible with the HTML viewer.
  Authorization Issues: The user may not have the necessary authorizations to view the data.
  Network Issues: There may be network connectivity problems affecting the ability to retrieve or display data.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the HTML viewer is correctly configured in the SAP system. This may involve checking settings in transaction codes like SICF (Internet Communication Framework) or SE80 (Object Navigator).
  
  
  
  Review Data:
  
  Verify the integrity of the data being processed. Check for any inconsistencies or corruption in the data that might prevent it from being displayed.
  
  
  
  Browser Compatibility:
  
  Test the HTML viewer in different web browsers to see if the issue persists. Ensure that you are using a supported browser version.
  
  
  
  Authorization Check:
  
  Confirm that the user has the necessary authorizations to access the data. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  
  
  
  Network Troubleshooting:
  
  Check for any network issues that might be affecting connectivity. Ensure that the SAP server is reachable and that there are no firewall or proxy issues.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  System Logs:
  
  Review system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on configuring the HTML viewer and troubleshooting common issues.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF, SE80, SU53, and SM21 for troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue causing the S10215 error in the SAP HTML viewer.