How To Fix S10214 - Could not load data in html viewer

SAP Error Message - Details

• Message type: E = Error

• Message class: S10 - MS SQL Server Database monitor tools messages

• Message number: 214

• Message text: Could not load data in html viewer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S10214 - Could not load data in html viewer ?

  The SAP error message S10214, "Could not load data in HTML viewer," typically occurs when there are issues related to the HTML viewer component in SAP. This error can arise due to various reasons, including configuration issues, missing components, or problems with the data being loaded.
  Causes:
  
  Missing or Corrupted HTML Viewer Component: The HTML viewer component may not be installed correctly or may be corrupted.
  Incorrect MIME Type Configuration: The MIME types for HTML content may not be configured properly in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the data being loaded in the HTML viewer.
  Network Issues: There may be network connectivity problems that prevent the HTML viewer from loading data.
  Browser Compatibility: The browser being used may not be compatible with the HTML viewer or may have settings that block the content.
  
  Solutions:
  
  Check HTML Viewer Installation: Ensure that the HTML viewer component is installed correctly. You may need to reinstall or update it if it is corrupted.
  Verify MIME Type Configuration: Check the MIME type settings in the SAP system to ensure that HTML content is configured correctly. You can do this in transaction code SICF (HTTP Service Hierarchy) and ensure that the relevant services are activated.
  Review User Authorizations: Ensure that the user has the necessary authorizations to access the data. You can check this in transaction code SU53 to see if there are any authorization failures.
  Test Network Connectivity: Ensure that there are no network issues that could be preventing the HTML viewer from loading data. You can test connectivity to the SAP server and check for any firewall or proxy settings that might be blocking access.
  Browser Settings: Try using a different browser or check the settings of the current browser. Ensure that JavaScript is enabled and that there are no extensions or settings that might block the HTML content.
  Check SAP Notes: Look for any relevant SAP Notes that might address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and version.
  Documentation: Review the official SAP documentation for the HTML viewer and related components to ensure that everything is set up correctly.
  Community Forums: Check SAP community forums or other online resources where users may have encountered similar issues and shared their solutions.
  
  By following these steps, you should be able to diagnose and resolve the S10214 error in your SAP environment.