How To Fix S>493 - Service &1 is not published to external ITS

SAP Error Message - Details

• Message type: E = Error

• Message class: S> -

• Message number: 493

• Message text: Service &1 is not published to external ITS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S>493 - Service &1 is not published to external ITS ?

  The SAP error message S493 indicates that a specific service (denoted as &1 in the message) is not published to the external Internet Transaction Server (ITS). This typically occurs when you are trying to access a service that has not been configured or made available for external access.
  Cause:
  
  Service Not Published: The service you are trying to access has not been published to the external ITS.
  Configuration Issues: There may be configuration issues in the SAP system or the ITS settings that prevent the service from being published.
  Authorization Issues: The user may not have the necessary authorizations to access the service.
  Incorrect URL: The URL being used to access the service may be incorrect or not properly formatted.
  
  Solution:
  
  
  Publish the Service:
  
  Go to the SAP GUI and navigate to the transaction code SICF (HTTP Service Hierarchy Maintenance).
  Locate the service that corresponds to the one you are trying to access.
  Right-click on the service and select "Activate Service" if it is not already activated.
  Ensure that the service is set to be accessible externally.
  
  
  
  Check Configuration:
  
  Ensure that the ITS is properly configured to allow external access.
  Check the settings in the transaction SPRO under SAP NetWeaver > Application Server > Internet Transaction Server > Configuration to ensure that the service is included in the external ITS configuration.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to access the service. This can be done by checking the user roles and authorizations in transaction SU01.
  
  
  
  Verify URL:
  
  Double-check the URL you are using to access the service. Ensure that it is correctly formatted and points to the right service.
  
  
  
  Check Logs:
  
  Review the logs in the transaction SICF or the ITS logs for any additional error messages that might provide more context on the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SICF: For managing HTTP services.
  SPRO: For configuration settings.
  SU01: For user management and authorization checks.
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on configuring the Internet Transaction Server and managing services.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to the S493 error message.
  
  
  By following these steps, you should be able to resolve the S493 error and successfully publish the service to the external ITS.