How To Fix S#478 - At least one of the users assigned to role &1 in system &2 is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: S# -

• Message number: 478

• Message text: At least one of the users assigned to role &1 in system &2 is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message S#478 - At least one of the users assigned to role &1 in system &2 is locked ?

  The SAP error message S#478 indicates that at least one of the users assigned to a specific role in a particular system is locked. This can occur in various scenarios, particularly in environments where user access and roles are managed through SAP's authorization concept.
  Cause:
  
  
  User Locking: The most common cause of this error is that one or more users assigned to the specified role are locked in the SAP system. User accounts can be locked for various reasons, such as:
  
  Repeated unsuccessful login attempts.
  Manual locking by an administrator.
  Expired passwords or other security policies.
  
  
  
  Role Assignment: The role in question may have been assigned to users who are no longer active or have been locked due to security policies.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Locked Users:
  
  Use transaction code SU01 to check the status of users assigned to the role. You can also use transaction SU10 to check multiple users at once.
  In the user maintenance screen, enter the user ID and check if the user is locked (the lock icon will be visible).
  
  
  
  Unlock Users:
  
  If you find that a user is locked, you can unlock the user by:
  
  Going to transaction SU01.
  Entering the user ID.
  Clicking on the "Lock/Unlock" button (the lock icon).
  Confirming the unlock action.
  
  
  
  
  
  Review Role Assignments:
  
  If necessary, review the role assignments to ensure that only active users are assigned to the role. You can do this using transaction PFCG (Profile Generator).
  Check the users assigned to the role and make adjustments as needed.
  
  
  
  Check Security Policies:
  
  Review your organization's security policies regarding user locking and password management to prevent future occurrences.
  
  
  
  Testing:
  
  After unlocking the users, test the role assignment again to ensure that the error message no longer appears.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  PFCG: Role Maintenance
  
  
  
  User Locking Policies: Familiarize yourself with your organization's policies regarding user account management, including how and when accounts are locked.
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to user management and role assignments that may address known issues.
  
  
  By following these steps, you should be able to resolve the S#478 error and ensure that user access is properly managed in your SAP system.