How To Fix S#464 - Instead of new single role &1, old role &2 was assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: S# -

• Message number: 464

• Message text: Instead of new single role &1, old role &2 was assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message S#464 - Instead of new single role &1, old role &2 was assigned ?

  The SAP error message S#464 indicates that there is an issue with role assignment in the SAP system. Specifically, it means that instead of assigning a new single role (denoted as &1), the system has assigned an old role (denoted as &2). This typically occurs in the context of role management and authorization assignments within SAP.
  Cause:
  
  Role Conflict: The new role you are trying to assign may have a conflict with the existing roles assigned to the user. SAP has mechanisms to prevent the assignment of roles that could lead to security issues or conflicts.
  Role Merging: The system may have a configuration that merges roles or replaces them based on certain criteria, such as role hierarchies or dependencies.
  Authorization Objects: The new role may not meet the necessary authorization requirements, leading the system to revert to the old role.
  Custom Logic: There may be custom logic or enhancements in place that dictate how roles are assigned, which could lead to this behavior.
  
  Solution:
  
  Check Role Configuration: Review the configuration of both the new and old roles. Ensure that there are no conflicting authorizations or dependencies that would prevent the new role from being assigned.
  Role Assignment Logic: Investigate any custom logic or enhancements that may be affecting role assignments. This could involve checking user exits, BAdIs, or other custom code that might be influencing the behavior.
  Authorization Checks: Ensure that the user has the necessary authorizations to be assigned the new role. If the user lacks the required permissions, the system may default to the old role.
  Role Maintenance: If the new role is intended to replace the old role, consider updating the role maintenance settings to ensure that the new role is recognized as the primary role.
  Consult Documentation: Refer to SAP documentation or support notes related to role management and authorization assignments for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like PFCG (Profile Generator) to manage roles and authorizations.
  SAP Notes: Check SAP Notes for any known issues or patches related to role assignment errors.
  User Management: Review user management transactions (SU01, SU10) to see how roles are assigned to users and if there are any discrepancies.
  Testing: If possible, test the role assignment in a development or quality assurance environment to replicate the issue and identify the root cause without affecting production users.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SAP error message S#464.