How To Fix S#401 - User & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: S# -

• Message number: 401

• Message text: User & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message S#401 - User & does not exist ?

  The SAP error message "S#401 User & does not exist" typically indicates that the system is unable to find a user account associated with the specified user ID. This can occur for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User Not Created: The user ID specified does not exist in the SAP system.
  User Deactivation: The user account may have been created but is currently inactive or locked.
  Typographical Error: There may be a typo in the user ID entered.
  Authorization Issues: The user may not have the necessary authorizations to access the system or specific transactions.
  Client-Specific Issues: The user may exist in a different client within the SAP system.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists. Enter the user ID and see if the system retrieves the user details.
  
  
  
  Create User:
  
  If the user does not exist, you can create a new user using transaction code SU01. Ensure to fill in all required fields and assign appropriate roles and authorizations.
  
  
  
  Unlock User:
  
  If the user exists but is locked, you can unlock the user in transaction code SU01 by selecting the user and clicking on the "Unlock" button.
  
  
  
  Correct Typographical Errors:
  
  Double-check the user ID for any spelling mistakes or incorrect characters.
  
  
  
  Check Client:
  
  Ensure that you are logged into the correct client where the user is supposed to exist. You can check the client number in the SAP GUI.
  
  
  
  Review Authorizations:
  
  If the user exists but still cannot log in, check the authorization profiles assigned to the user to ensure they have the necessary permissions.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System (to check user roles and authorizations)
  
  
  
  User Management: It's essential to have a proper user management strategy in place, including regular audits of user accounts, to ensure that only authorized users have access to the system.
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on user management and troubleshooting user-related issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or system administrator for further investigation.