How To Fix RZ367 - The start of the message server is missing in the start profile.

SAP Error Message - Details

• Message type: E = Error

• Message class: RZ - Messages for Computing Center Management System

• Message number: 367

• Message text: The start of the message server is missing in the start profile.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RZ367 - The start of the message server is missing in the start profile. ?

  The SAP error message RZ367 indicates that the message server is not properly configured in the start profile of the SAP system. This can prevent the SAP system from starting correctly, as the message server is a critical component for communication between different instances in a distributed SAP environment.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Configuration: The message server entry is missing from the instance profile or the start profile.
  Incorrect Profile: The profile being used to start the instance does not contain the necessary parameters for the message server.
  File Permissions: The profile file may not have the correct permissions, preventing the SAP system from reading it.
  Corrupted Profile: The profile file may be corrupted or incorrectly edited.
  
  Solution:
  To resolve the RZ367 error, follow these steps:
  
  
  Check the Instance Profile:
  
  Go to transaction RZ10 (Profile Maintenance).
  Check the instance profile being used to start the SAP instance.
  Ensure that the message server parameters are correctly defined. Look for parameters like ms/port and ms/host.
  
  
  
  Edit the Start Profile:
  
  If the message server parameters are missing, you can add them manually.
  Ensure that the profile includes the following parameters:
  
  ms/port - The port number for the message server.
  ms/host - The hostname or IP address of the message server.
  
  
  
  
  
  Check Profile Permissions:
  
  Ensure that the profile file has the correct permissions set so that the SAP instance can read it.
  You can check the file permissions in the operating system using commands like ls -l (on Unix/Linux).
  
  
  
  Restart the SAP System:
  
  After making the necessary changes, restart the SAP system to apply the new configuration.
  
  
  
  Check Logs:
  
  If the issue persists, check the developer trace files (dev_w0, dev_ms) and the system log (transaction SM21) for any additional error messages that might provide more context.
  
  
  
  Consult Documentation:
  
  If you are unsure about the parameters or how to configure them, refer to the official SAP documentation or consult with your SAP Basis team.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  RZ10: Profile Maintenance
  RZ11: Profile Parameter Maintenance
  SM51: List of SAP Servers
  SM21: System Log
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to the message server configuration.
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other SAP professionals.
  
  By following these steps, you should be able to resolve the RZ367 error and ensure that the message server starts correctly.