How To Fix RZ365 - For service &, a & work process must be started in the profile.

SAP Error Message - Details

• Message type: E = Error

• Message class: RZ - Messages for Computing Center Management System

• Message number: 365

• Message text: For service &, a & work process must be started in the profile.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RZ365 - For service &, a & work process must be started in the profile. ?

  The SAP error message RZ365 indicates that a specific service (denoted by &) requires a particular type of work process to be started in the SAP instance profile. This error typically arises when the necessary work process is not configured or not available in the instance profile.
  Cause:
  
  Missing Work Process Configuration: The required work process (e.g., dialog, background, update) is not defined in the instance profile.
  Profile Issues: The instance profile may not be correctly set up to handle the service being requested.
  System Configuration: The SAP system may not be properly configured to support the required services.
  
  Solution:
  
  
  Check Instance Profile:
  
  Go to transaction RZ10 to view and edit the instance profile.
  Check the parameters related to the work processes. Ensure that the required work process type is defined and has sufficient instances.
  
  
  
  Modify Profile Parameters:
  
  If the required work process is missing, you may need to add it. For example, if a background work process is needed, ensure that the parameter rdisp/wp_no_btc is set to a value greater than 0.
  Save the changes and activate the profile.
  
  
  
  Restart the SAP Instance:
  
  After making changes to the instance profile, restart the SAP instance for the changes to take effect.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for your specific version to understand the requirements for the services and work processes.
  
  
  
  Related Information:
  
  
  Work Process Types: SAP systems typically have several types of work processes, including:
  
  Dialog Work Processes: Handle user interactions.
  Background Work Processes: Execute background jobs.
  Update Work Processes: Handle database updates.
  Enqueue Work Processes: Manage locks on database objects.
  
  
  
  Transaction Codes:
  
  RZ10: Profile maintenance.
  RZ11: Profile parameter display and maintenance.
  SM51: Display instances and their status.
  SM37: Monitor background jobs.
  
  
  
  SAP Basis Administration: Understanding the role of SAP Basis administrators in managing work processes and system profiles is crucial for resolving such issues.
  
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.