How To Fix RW309 - One-time account data transfer or alternative payer not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: RW - Interface to Accounting

• Message number: 309

• Message text: One-time account data transfer or alternative payer not defined

What causes this issue?

One-time account data and an alternative payer are being transferred to
the FI fast data entry interface.

System Response

This functionality is not defined for the FI fast data entry interface.

How to fix this error?

Standard batch input automatically adds the document to a session
through which it can be posted.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RW309 - One-time account data transfer or alternative payer not defined ?

  The SAP error message RW309, which states "One-time account data transfer or alternative payer not defined," typically occurs in the context of financial transactions, particularly when dealing with one-time accounts or alternative payers in the SAP system. This error can arise in various scenarios, such as during invoice processing, payment processing, or when creating customer master data.
  Cause:
  The error RW309 is generally caused by one of the following reasons:
  
  
  Missing Configuration: The system is unable to find the necessary configuration for one-time accounts or alternative payers. This could be due to missing entries in the relevant tables or settings in the configuration.
  
  
  Incomplete Master Data: The customer or vendor master data may not be fully defined, particularly if it involves one-time accounts or alternative payers.
  
  
  Incorrect Transaction Data: The transaction being processed may not have the required information filled in, such as the payer or account details.
  
  
  Solution:
  To resolve the RW309 error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the configuration for one-time accounts and alternative payers is correctly set up in the system. This can typically be found in the Financial Accounting (FI) module under the relevant settings for customer or vendor accounts.
  Navigate to the configuration path: SPRO -> Financial Accounting -> Accounts Receivable and Accounts Payable -> Customer Accounts -> Master Data -> Define One-Time Accounts.
  
  
  
  Review Master Data:
  
  Verify that the customer or vendor master data is complete and correctly defined. Ensure that all necessary fields are filled out, especially those related to payment and billing.
  
  
  
  Transaction Data:
  
  Check the transaction you are trying to process. Ensure that all required fields are filled in, particularly those related to the payer or account information.
  
  
  
  Alternative Payer:
  
  If you are using an alternative payer, ensure that the alternative payer is defined in the system. You can do this by checking the customer master data for the relevant entries.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on handling one-time accounts and alternative payers.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01 (Create Customer), FD02 (Change Customer), and FD03 (Display Customer) to manage customer master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the necessary permissions to create or modify one-time accounts or alternative payers.
  
  By following these steps, you should be able to identify and resolve the cause of the RW309 error in your SAP system.