How To Fix RU491 - Account number of supplier or creditor & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 491

• Message text: Account number of supplier or creditor & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RU491 - Account number of supplier or creditor & does not exist ?

  The SAP error message RU491 indicates that the system cannot find the account number of the specified supplier or creditor. This typically occurs during transactions involving accounts payable, such as invoice processing or payment runs. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Non-Existent Vendor Account: The account number you are trying to use does not exist in the vendor master data.
  Incorrect Account Number: There may be a typo or formatting issue in the account number entered.
  Vendor Deactivation: The vendor account may have been deactivated or marked as inactive.
  Company Code Issues: The vendor may not be assigned to the specific company code you are working with.
  Data Migration Issues: If data was migrated from another system, there may be inconsistencies or missing records.
  
  Solutions:
  
  
  Verify Vendor Account:
  
  Check the vendor account number in the vendor master data (transaction code XK03 or MK03).
  Ensure that the account number is correct and exists in the system.
  
  
  
  Check Company Code Assignment:
  
  Ensure that the vendor is assigned to the correct company code. You can check this in the vendor master data.
  
  
  
  Activate Vendor Account:
  
  If the vendor account is inactive, you may need to reactivate it. This can be done through the vendor master data maintenance transaction (transaction code XK02 or MK02).
  
  
  
  Correct Data Entry:
  
  Double-check the entry for any typos or formatting issues. Ensure that you are using the correct account number format.
  
  
  
  Consult with IT or SAP Support:
  
  If you suspect that there are issues with data migration or system configuration, consult with your IT department or SAP support team for further investigation.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XK03: Display Vendor
  XK02: Change Vendor
  MK03: Display Material Vendor
  MK02: Change Material Vendor
  
  
  
  Vendor Master Data: Understanding how vendor master data is structured and maintained in SAP is crucial. This includes knowing the different views (general data, company code data, purchasing data) and how they relate to transactions.
  
  
  Error Handling: Familiarize yourself with common error messages in SAP and how to troubleshoot them. This can help in resolving similar issues in the future.
  
  
  Documentation: Always refer to SAP documentation or your organization's internal guidelines for managing vendor accounts and handling errors.
  
  
  By following these steps, you should be able to resolve the RU491 error and ensure that the vendor account is correctly set up in the system.