How To Fix RU491 - Account number of supplier or creditor & does not exist

RU491 - Overview

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 491

• Message text: Account number of supplier or creditor & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

RU491 - Details

• The SAP error message RU491 indicates that the system cannot find the account number of the specified supplier or creditor. This typically occurs during transactions involving accounts payable, such as invoice processing or payment runs. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Non-Existent Vendor Account: The account number you are trying to use does not exist in the vendor master data.
  Incorrect Account Number: There may be a typo or formatting issue in the account number entered.
  Vendor Deactivation: The vendor account may have been deactivated or marked as inactive.
  Company Code Issues: The vendor may not be assigned to the specific company code you are working with.
  Data Migration Issues: If data was migrated from another system, there may be inconsistencies or missing records.
  
  Solutions:
  
  
  Verify Vendor Account:
  
  Check the vendor account number in the vendor master data (transaction code XK03 or MK03).
  Ensure that the account number is correct and exists in the