How To Fix RU471 - Item is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 471

• Message text: Item is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU471 - Item is not allowed ?

  The SAP error message RU471 ("Item is not allowed") typically occurs in the context of document processing, such as when working with purchase orders, sales orders, or other transactional documents. This error indicates that a specific item or line in the document is not permitted due to various reasons.
  Possible Causes:
  
  Item Status: The item may be inactive or blocked in the system. This can happen if the item has been marked for deletion or if it is not allowed for the specific transaction type.
  Material Type Restrictions: The material type associated with the item may not be allowed for the transaction you are trying to perform.
  Configuration Issues: There may be configuration settings in the system that restrict the use of certain items in specific contexts (e.g., certain plants, storage locations, or purchasing groups).
  Document Type Restrictions: The document type you are using may not support the item type you are trying to include.
  Missing Master Data: The item may not have the necessary master data set up (e.g., purchasing info records, material master data).
  User Authorizations: The user may not have the necessary authorizations to use the item in the transaction.
  
  Solutions:
  
  Check Item Status: Verify the status of the item in the material master. Ensure that it is active and not marked for deletion.
  Review Material Type: Check if the material type is appropriate for the transaction. If necessary, consult with your SAP administrator to adjust the configuration.
  Configuration Review: Work with your SAP configuration team to review the settings related to the document type and item usage. Ensure that the item is allowed in the context you are trying to use it.
  Master Data Verification: Ensure that all necessary master data for the item is complete and correctly configured. This includes checking purchasing info records and material master data.
  User Authorization Check: Confirm that the user has the necessary permissions to use the item in the transaction. If not, request the appropriate authorizations.
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the error message and its context.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM03 (Display Material), ME23N (Display Purchase Order), or similar to check the item details.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the RU471 error and implement a suitable solution.