How To Fix RU381 - Order &1: ISO Code &2 is EntryUnit &3, not EntryUnit &4 which you entered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RU - Messages for order completion confirmation

  • Message number: 381

  • Message text: Order &1: ISO Code &2 is EntryUnit &3, not EntryUnit &4 which you entered

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message RU381 - Order &1: ISO Code &2 is EntryUnit &3, not EntryUnit &4 which you entered ?

    The SAP error message RU381 typically occurs in the context of inventory management or order processing when there is a mismatch between the expected entry unit of measure (UoM) and the one that has been provided. Here’s a breakdown of the components of the error message:

    • Cause: The error indicates that the system expected a certain entry unit of measure (EntryUnit &4) for a specific order (Order &1) based on the ISO code (ISO Code &2) provided. However, the unit of measure that was entered (EntryUnit &3) does not match the expected unit. This can happen due to various reasons, such as incorrect data entry, configuration issues, or discrepancies in master data.

    • Solution:

      1. Check the Order Details: Review the order (Order &1) to ensure that the correct ISO code (ISO Code &2) and entry unit of measure are being used.
      2. Verify Master Data: Check the material master data for the item in question to confirm that the correct entry unit of measure is defined. Ensure that the ISO code corresponds to the correct unit of measure.
      3. Correct the Entry: If the entry unit of measure (EntryUnit &3) is incorrect, correct it to match the expected entry unit (EntryUnit &4).
      4. Configuration Review: If the issue persists, review the configuration settings in the SAP system related to units of measure and ensure that they are set up correctly.
      5. Consult Documentation: Refer to SAP documentation or help resources for further guidance on handling unit of measure issues.
    • Related Information:

      • Units of Measure: Understand the different units of measure defined in your SAP system and how they relate to each other (e.g., base unit, alternative units).
      • ISO Codes: Familiarize yourself with the ISO codes used in your organization and how they map to the respective units of measure.
      • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.

    If the problem continues after following these steps, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.

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