How To Fix RU123 - You cannot cancel confirmation & counter &

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 123

• Message text: You cannot cancel confirmation & counter &

What causes this issue?

You cannot cancel confirmation &V1& counter &V2& for one of the
following reasons:
The confirmation is already cancelled.
The confirmation is a cancellation.

How to fix this error?

In the second case, you can reverse the cancellation by entering
another confirmation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU123 - You cannot cancel confirmation & counter & ?

  The SAP error message RU123 ("You cannot cancel confirmation & counter &") typically occurs in the context of production order confirmations or goods movements in SAP. This error indicates that the system is unable to cancel a confirmation due to certain constraints or conditions that are not met.
  Causes:
  
  
  Status of the Confirmation: The confirmation you are trying to cancel may already be in a status that does not allow for cancellation. For example, if the confirmation has been fully processed or if it is linked to subsequent processes (like goods movements or invoices), it may not be cancellable.
  
  
  Dependencies on Other Documents: The confirmation might be linked to other documents or processes that prevent its cancellation. For instance, if the confirmation has already been used in a delivery or billing document, it cannot be reversed.
  
  
  Authorization Issues: The user attempting to cancel the confirmation may not have the necessary authorizations to perform this action.
  
  
  System Configuration: Certain configurations in the SAP system may restrict the cancellation of confirmations based on business rules or settings.
  
  
  Solutions:
  
  
  Check Confirmation Status: Review the status of the confirmation you are trying to cancel. If it is already processed or linked to other documents, you may need to reverse those documents first.
  
  
  Review Dependencies: Investigate if there are any dependent documents (like deliveries or invoices) that are preventing the cancellation. You may need to reverse or adjust those documents first.
  
  
  Authorization Check: Ensure that the user has the necessary permissions to cancel confirmations. If not, contact your SAP security administrator to obtain the required authorizations.
  
  
  Consult with SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal SAP helpdesk for further assistance. They can provide insights based on your specific configuration and business processes.
  
  
  Use Alternative Methods: If cancellation is not possible, consider using alternative methods to adjust the inventory or production records, such as creating a new confirmation to correct the previous one.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO11N (for confirming production orders) and CO15 (for canceling confirmations).
  Documentation: Review SAP documentation or help files related to production order confirmations and cancellations for more detailed guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to diagnose and address the RU123 error effectively.