How To Fix RU062 - Confirmation & counter & is already cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 062

• Message text: Confirmation & counter & is already cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RU062 - Confirmation & counter & is already cancelled ?

  The SAP error message RU062 ("Confirmation & counter & is already cancelled") typically occurs in the context of production order confirmations or goods movements. This error indicates that the confirmation you are trying to process has already been cancelled, and therefore, you cannot perform any further actions on it.
  Cause:
  
  Duplicate Action: The confirmation you are trying to process has already been cancelled, either by the same user or another user.
  System Error: There may be a system error or inconsistency in the database that is causing the system to believe the confirmation is cancelled.
  User Error: The user may be attempting to confirm or process a confirmation that was already marked as cancelled.
  
  Solution:
  
  Check Confirmation Status: Verify the status of the confirmation in the system. You can do this by navigating to the relevant transaction (e.g., CO15 for confirmations) and checking the status of the confirmation.
  Review Change Logs: Look at the change logs or history for the confirmation to see if it was cancelled and by whom. This can help identify if it was an unintended action.
  Recreate Confirmation: If the confirmation needs to be processed again, you may need to recreate it. Ensure that you are using the correct order and details.
  Consult with Colleagues: If you are unsure why the confirmation was cancelled, consult with colleagues or team members who may have worked on the same order.
  System Check: If you suspect a system error, it may be necessary to contact your SAP support team or system administrator to investigate further.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO15 (for confirmations) and CO02 (for changing production orders).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Review user manuals or documentation related to production order confirmations to ensure you are following the correct procedures.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to your SAP support team for further investigation.