How To Fix RTST_TP024 - Your user cannot be assigned to printer &1 in store "&2".

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_TP - Messages of Fiori App Transfer Products

• Message number: 024

• Message text: Your user cannot be assigned to printer &1 in store "&2".

What causes this issue?

There was an error while trying to assign your user to printer &V1& in
store "&V2&".

System Response

Assigning your user to the printer is canceled.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The return code was &V3&. If you cannot resolve the issue, please open
an incident on component LO-RFM-STO-FIO.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_TP024 - Your user cannot be assigned to printer &1 in store "&2". ?

  The SAP error message RTST_TP024 indicates that a user is not authorized to be assigned to a specific printer in a particular store. This error typically arises in the context of SAP Retail or SAP POS (Point of Sale) systems where printers are assigned to users for printing receipts, labels, or other documents.
  Cause:
  
  Authorization Issues: The user does not have the necessary authorizations to be assigned to the specified printer.
  Printer Configuration: The printer may not be correctly configured in the system or may not be assigned to the store in question.
  User Profile Settings: The user profile may not include the necessary settings or roles to access the printer.
  Store Assignment: The printer may not be assigned to the store or the user may not be linked to the store in the system.
  
  Solution:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and be assigned to the printer. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Use transaction code SU01 to check the user profile and roles.
  
  
  
  Verify Printer Configuration:
  
  Check the printer configuration in the SAP system using transaction code SPAD (Spool Administration).
  Ensure that the printer is correctly set up and assigned to the relevant store.
  
  
  
  Review Store Assignments:
  
  Confirm that the printer is assigned to the correct store. You can check this in the store master data.
  Use transaction code WHS1 or similar to review store settings.
  
  
  
  Update User Profile:
  
  If necessary, update the user profile to include the required roles or authorizations for printer access.
  Ensure that the user is linked to the store in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on printer assignments and user authorizations in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or SAP directly for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SPAD: Spool Administration
  WHS1: Store Master Data
  
  
  Authorization Objects: Check for relevant authorization objects that control printer access, such as S_SPO_DEV (Spool Device Authorization).
  SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the RTST_TP024 error and successfully assign the user to the specified printer in the store.