How To Fix RTST_OP011 - Order quantity of product &1 in store &2 changed to &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_OP - Messages for Retail Store Order Products application

• Message number: 011

• Message text: Order quantity of product &1 in store &2 changed to &3 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_OP011 - Order quantity of product &1 in store &2 changed to &3 &4 ?

  The SAP error message RTST_OP011 indicates that the order quantity of a product in a specific store has been changed. This message typically arises in the context of inventory management or order processing within the SAP system, particularly in the Retail or Logistics modules.
  Cause:
  The error message RTST_OP011 can be triggered by several factors, including:
  
  Inventory Adjustments: Changes in inventory levels due to stock adjustments, returns, or other inventory transactions.
  Order Modifications: Manual changes to the order quantity by users or automated processes that adjust quantities based on stock availability or business rules.
  Data Synchronization Issues: Discrepancies between different systems or modules that lead to inconsistencies in order quantities.
  Business Rules: Specific business rules or constraints that dictate how order quantities can be modified based on stock levels, demand forecasts, or other criteria.
  
  Solution:
  To resolve the RTST_OP011 error, consider the following steps:
  
  Review the Order: Check the specific order in question to understand the context of the quantity change. Look for any recent modifications or adjustments made to the order.
  Check Inventory Levels: Verify the current inventory levels for the product in the specified store. Ensure that the stock is sufficient to fulfill the order quantity.
  Audit Changes: If the order quantity was changed manually, review the change logs to identify who made the change and why. This can help in understanding if the change was legitimate or erroneous.
  Consult Business Rules: Review any business rules or constraints that may affect order quantities. Ensure that the changes comply with these rules.
  System Synchronization: If there are multiple systems involved (e.g., ERP, WMS), ensure that data synchronization is functioning correctly to prevent discrepancies.
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting the SAP Knowledge Base for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1A, MB1B, or VL01N for inventory and order management.
  SAP Notes: Check for any SAP Notes related to RTST_OP011 for specific patches or updates that may address known issues.
  Documentation: Review SAP documentation for the Retail or Logistics modules to understand the underlying processes and configurations that may affect order quantities.
  
  By following these steps, you should be able to diagnose and resolve the RTST_OP011 error effectively.