How To Fix RTST_OP002 - You have no authorization to see general product details

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_OP - Messages for Retail Store Order Products application

• Message number: 002

• Message text: You have no authorization to see general product details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_OP002 - You have no authorization to see general product details ?

  The SAP error message RTST_OP002, which states "You have no authorization to see general product details," typically indicates that the user does not have the necessary permissions to access specific product information within the SAP system. This can occur in various modules, particularly in areas related to product management, sales, or inventory.
  Cause:
  
  
  Authorization Issues: The primary cause of this error is a lack of appropriate authorization roles or permissions assigned to the user. This can happen if:
  
  The user has not been assigned the necessary roles in the SAP system.
  The roles assigned do not include the required authorizations for viewing product details.
  Changes in the authorization profiles or roles have occurred, leading to the user losing access.
  
  
  
  Configuration Settings: Sometimes, the configuration settings in the SAP system may restrict access to certain data based on user roles or organizational units.
  
  
  Solution:
  
  
  Check User Roles:
  
  Contact your SAP security administrator or the person responsible for user management in your organization.
  Verify the roles assigned to your user account and ensure that they include the necessary authorizations for viewing product details.
  
  
  
  Authorization Object:
  
  The specific authorization object related to product details may need to be checked. Common authorization objects include M_MATE_WRK (Material Master) or M_MATE_DATA (Material Master Data).
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Request Additional Access:
  
  If you find that you do not have the required roles, you may need to formally request additional access through your organization’s change management process.
  
  
  
  Testing:
  
  After any changes to roles or authorizations, test the access again to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to authorization errors. SAP frequently updates its documentation and may provide specific guidance for your version of the software.
  Transaction Codes: Familiarize yourself with transaction codes like SU01 (User Maintenance) for checking user roles and PFCG (Role Maintenance) for managing roles and authorizations.
  Documentation: Review SAP documentation on authorization concepts to better understand how roles and permissions work within the system.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to your SAP support team for further investigation.