How To Fix RTST_NOTIFICATION003 - &1 notifications were deleted.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RTST_NOTIFICATION - Messages for Retail Store Notifications

  • Message number: 003

  • Message text: &1 notifications were deleted.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message RTST_NOTIFICATION003 - &1 notifications were deleted. ?

    The SAP error message RTST_NOTIFICATION003 indicates that a certain number of notifications (represented by &1) have been deleted from the system. This message typically arises in the context of the SAP system's notification management, particularly in modules like Plant Maintenance (PM) or Customer Service (CS).

    Cause:

    1. Manual Deletion: Notifications may have been manually deleted by a user with the appropriate permissions.
    2. Batch Job: A scheduled job or background process may have been set up to delete old or completed notifications based on certain criteria (e.g., age, status).
    3. Data Archiving: Notifications may have been archived as part of a data management strategy, which can also lead to their deletion from the active database.
    4. System Cleanup: Regular maintenance tasks or cleanup processes may have been executed, leading to the deletion of notifications.

    Solution:

    1. Check Deletion Logs: Review the system logs to identify who or what process deleted the notifications. This can help determine if the deletion was intentional or accidental.
    2. Review Configuration: If notifications are being deleted automatically, review the configuration settings for batch jobs or archiving processes to ensure they align with your business requirements.
    3. Restore Deleted Notifications: If the notifications were deleted in error and you have a backup or archiving solution in place, you may be able to restore them from the archive.
    4. User Training: If manual deletion is a common issue, consider providing training to users on the proper handling of notifications to prevent accidental deletions.
    5. Adjust Retention Policies: If notifications are being deleted as part of a retention policy, consider adjusting the criteria to retain important notifications for a longer period.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) to manage notifications effectively.
    • Authorization Checks: Ensure that users have the appropriate authorizations to create, change, or delete notifications to prevent unauthorized deletions.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to notification management or provide patches for known bugs.
    • Documentation: Review SAP documentation related to notification management in the specific module you are working with (e.g., PM or CS) for best practices and guidelines.

    If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP's customer support for more tailored guidance.

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