How To Fix RTST_CPR020 - You are not auth. to submit counts below the threshold for store &1 (&2).

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_CPR - Messages for Fiori App Count Products with RFID

• Message number: 020

• Message text: You are not auth. to submit counts below the threshold for store &1 (&2).

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_CPR020 - You are not auth. to submit counts below the threshold for store &1 (&2). ?

  The SAP error message RTST_CPR020 indicates that a user is not authorized to submit counts below a certain threshold for a specific store. This error typically arises in the context of inventory management or stock counting processes within SAP Retail or similar modules.
  Cause:
  
  Authorization Issues: The user attempting to submit the counts does not have the necessary authorizations to perform this action for counts that fall below the defined threshold.
  Threshold Settings: The system has a configured threshold for inventory counts, and the count being submitted is below this threshold, which is not allowed for the user’s role.
  Configuration Settings: The store or inventory management settings may have specific configurations that restrict certain actions based on user roles or count values.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user’s role and authorization profiles in SAP. Ensure that the user has the necessary permissions to submit counts, especially for values below the threshold.
  You may need to work with your SAP security team to adjust the user’s authorizations if they are insufficient.
  
  
  
  Review Threshold Settings:
  
  Check the configuration settings for the specific store (identified by &1) and the relevant inventory management settings (identified by &2).
  If the threshold is too restrictive, consider adjusting it to allow counts below the threshold for authorized users.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources related to inventory management and stock counting to understand the specific configurations and authorizations required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations and configurations, consider reaching out to SAP support for further assistance. They can provide insights based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to inventory management, such as MI01 (Create Physical Inventory Document), MI02 (Change Physical Inventory Document), and MI04 (Enter Inventory Count).
  User Roles: Understand the roles and responsibilities assigned to users in your organization, especially those involved in inventory management.
  Training: Ensure that users are adequately trained on the processes and requirements for submitting inventory counts in SAP.
  
  By addressing the authorization and configuration aspects, you should be able to resolve the RTST_CPR020 error effectively.