How To Fix RTST_CPR019 - You are not authorized to submit counts for store &1 (&2).

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_CPR - Messages for Fiori App Count Products with RFID

• Message number: 019

• Message text: You are not authorized to submit counts for store &1 (&2).

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_CPR019 - You are not authorized to submit counts for store &1 (&2). ?

  The SAP error message RTST_CPR019 indicates that a user is not authorized to submit counts for a specific store. This error typically arises in the context of inventory management or stock counting processes within SAP, particularly when using the Retail Store Inventory Management (RTS) module.
  Cause:
  The error is caused by a lack of authorization for the user attempting to submit counts for the specified store. This can happen due to several reasons:
  
  User Role Configuration: The user may not have the necessary roles or authorizations assigned to perform the action for that specific store.
  Store-Specific Authorizations: The authorization settings may restrict access to certain stores based on user roles or profiles.
  Missing Authorization Objects: The required authorization objects for submitting counts may not be included in the user's profile.
  
  Solution:
  To resolve the RTST_CPR019 error, you can take the following steps:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. Ensure that the user has the appropriate roles that include permissions for submitting counts for the specified store.
  
  
  
  Review Authorization Objects:
  
  Check the relevant authorization objects that control access to inventory management functions. Common authorization objects include M_MATE_WRK (Material Management) and M_MATE_MA (Material Master).
  Ensure that the user has the necessary authorizations for the store in question.
  
  
  
  Modify Authorizations:
  
  If the user lacks the necessary authorizations, work with your SAP security team to modify the user's roles or add the required authorizations.
  You may need to create or adjust a role that includes the necessary permissions for the specific store.
  
  
  
  Testing:
  
  After making changes to the user's authorizations, have the user log out and log back in to ensure that the new permissions take effect.
  Attempt to submit the counts again to verify that the issue has been resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations in the context of inventory management.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to the RTST_CPR019 error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance) and PFCG (Role Maintenance) for managing user roles and authorizations.
  Support: If the issue persists after checking authorizations, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the RTST_CPR019 error.