How To Fix RTP310 - Programming error: Contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: RTP - Message class for retirement plans (US enhancement)

• Message number: 310

• Message text: Programming error: Contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTP310 - Programming error: Contact SAP ?

  The SAP error message RTP310, which states "Programming error: Contact SAP," typically indicates that there is an issue within the SAP system that is not functioning as expected. This error is often related to custom developments, configurations, or specific transactions that are not behaving correctly.
  Possible Causes:
  
  Custom Code Issues: If there are custom programs or enhancements in your SAP environment, they may contain bugs or errors that lead to this message.
  Configuration Errors: Incorrect configuration settings in the system can lead to unexpected behavior and trigger this error.
  System Bugs: There may be a bug in the SAP standard code or a specific transaction that is causing the error.
  Data Issues: Corrupted or inconsistent data in the database can also lead to programming errors.
  Version Compatibility: If you are using an outdated version of SAP or if there are compatibility issues with add-ons or third-party tools, this error may occur.
  
  Solutions:
  
  Check Custom Code: Review any custom ABAP code or enhancements that may be related to the transaction or process you are executing. Debugging the code may help identify the issue.
  Review Configuration: Ensure that all relevant configurations are set up correctly. This may involve checking transaction codes, settings in SPRO, or other configuration areas.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently releases notes to fix known issues.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no corrupt entries that could be causing the error.
  Contact SAP Support: If the issue persists and you cannot find a resolution, it is advisable to contact SAP Support. Provide them with detailed information about the error, including transaction codes, steps to reproduce the error, and any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Identify the specific transaction code that triggers the error, as this can help narrow down the cause.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  Debugging: If you have access to debugging tools, you can step through the code to identify where the error occurs.
  User Permissions: Ensure that the user executing the transaction has the necessary permissions, as permission issues can sometimes lead to unexpected errors.
  
  In summary, RTP310 is a generic error indicating a programming issue, and resolving it typically involves a combination of debugging, checking configurations, and possibly engaging with SAP support for further assistance.