How To Fix RTP032 - Accountnumber &1 is still active.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RTP - Message class for retirement plans (US enhancement)

  • Message number: 032

  • Message text: Accountnumber &1 is still active.

  • Show details Hide details
  • What causes this issue?

    Before the status of a retirement plan can become "Inactive", all the
    associated accounts should have the status "Inactive".

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RTP032 - Accountnumber &1 is still active. ?

    The SAP error message RTP032, which states "Account number &1 is still active," typically occurs in the context of financial accounting or asset accounting when you attempt to perform an action on an account that is still active in the system. This can happen in various scenarios, such as trying to close or delete an account that has open transactions or is still being used in the system.

    Cause:

    1. Active Transactions: The account in question has open transactions or balances that prevent it from being closed or deleted.
    2. Open Periods: The account may be part of an open financial period, which means it cannot be modified until the period is closed.
    3. Dependencies: There may be dependencies on the account from other modules or transactions that require it to remain active.
    4. Configuration Issues: There might be configuration settings that prevent the account from being deactivated.

    Solution:

    1. Check Open Transactions: Review the account for any open transactions or balances. You may need to clear these transactions before proceeding.
    2. Close Open Periods: If the account is part of an open financial period, consider closing the period if it is appropriate to do so.
    3. Review Dependencies: Investigate if there are any dependencies or linked accounts that require the account to remain active. Resolve any issues before attempting to deactivate the account.
    4. Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling account closures or deletions.
    5. Use Transaction Codes: Utilize relevant transaction codes (like FS00 for G/L account master data) to check the status of the account and make necessary adjustments.
    6. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to account management, such as FS00 (G/L Account Master Data), FBL3N (G/L Account Line Items), and others.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Permissions: Ensure that you have the necessary permissions to make changes to the account in question.
    • Documentation: Review SAP Help documentation for detailed information on account management and error handling.

    By following these steps, you should be able to identify the cause of the RTP032 error and take appropriate action to resolve it.

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