How To Fix RTP022 - The number range interval could not be read.

SAP Error Message - Details

• Message type: E = Error

• Message class: RTP - Message class for retirement plans (US enhancement)

• Message number: 022

• Message text: The number range interval could not be read.

What causes this issue?

Something went wrong while issueing a new number for the retirement
plan. Therefore, a new plan number cannot be issued and the data cannot
be stored.

System Response

At this point, the only way out is an abort. You will loose all data.

How to fix this error?

Please check the database table TNRO and verify that an entry with the
key value 'RTP_PLAN' exists. If such an entry cannot be found, please
maintain it by using transaction SNRO.
Please verify that the number range is internal.
Please verify that the interval is maintained for the combination of
number range number and bank area.
Please verify that there is only one record in the database table NRIV
for the combination number range number and bank area.
Contact SAP if you encounter problems while attempting to solve this
issue yourself.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTP022 - The number range interval could not be read. ?

  The SAP error message RTP022, which states "The number range interval could not be read," typically occurs when there is an issue with the number range configuration in the SAP system. This error can arise in various contexts, such as when creating documents, transactions, or master data that require a unique number assignment.
  Causes:
  
  Number Range Not Defined: The number range for the specific object (e.g., document type, master data) has not been defined in the system.
  Number Range Interval Not Active: The number range interval may exist but is not active or has been set to inactive.
  Authorization Issues: The user may not have the necessary authorizations to access the number range object.
  Configuration Errors: There may be errors in the configuration of the number range object or its intervals.
  Transport Issues: If the number range configuration was transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Find the relevant number range object and check if the intervals are defined and active.
  Ensure that the number range is correctly configured for the specific document type or object you are working with.
  
  
  
  Activate Number Range Interval:
  
  If the number range interval is inactive, activate it by selecting the interval and changing its status.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the number range. This can be checked in transaction code SU53 or by consulting with your security team.
  
  
  
  Check for Transport Issues:
  
  If the number range was recently transported, verify that the transport was successful and that all necessary objects were included.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error to identify the root cause.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: Number Range Objects
  SNUM: Number Range Maintenance
  SU53: Authorization Check
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or fixes related to RTP022.
  Documentation: Review SAP documentation related to number range management for best practices and configuration guidelines.
  
  If the problem continues after following these steps, it may be necessary to involve your SAP Basis or technical team for further investigation.