How To Fix RTP011 - Business partner &1 does not have the role of accountholder.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RTP - Message class for retirement plans (US enhancement)

  • Message number: 011

  • Message text: Business partner &1 does not have the role of accountholder.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RTP011 - Business partner &1 does not have the role of accountholder. ?

    The SAP error message RTP011 indicates that a specific business partner (BP) does not have the required role of "account holder" in the system. This error typically arises in scenarios where a business process requires a business partner to have certain roles assigned to them, such as when processing transactions related to accounts, payments, or financial activities.

    Cause:

    1. Missing Role Assignment: The business partner in question does not have the "account holder" role assigned in the system.
    2. Incorrect Business Partner: The business partner ID being referenced may be incorrect or not properly set up in the system.
    3. Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the business partner from being recognized as an account holder.

    Solution:

    1. Check Business Partner Roles:

      • Navigate to the Business Partner transaction (e.g., BP transaction code).
      • Search for the business partner ID that is causing the error.
      • Check the roles assigned to the business partner. Ensure that the "account holder" role is included in the list of roles.
    2. Assign the Required Role:

      • If the "account holder" role is missing, you can assign it by editing the business partner's details.
      • Go to the "Roles" tab and add the "account holder" role.
      • Save the changes.
    3. Verify Business Partner Configuration:

      • Ensure that the business partner is correctly configured and activated in the system.
      • Check for any additional settings or dependencies that may affect the role assignment.
    4. Consult Documentation:

      • Review SAP documentation or help resources for specific details on the roles and their implications in your business processes.
    5. Testing:

      • After making the changes, test the transaction again to ensure that the error is resolved.

    Related Information:

    • Business Partner Roles: In SAP, business partners can have multiple roles assigned to them, such as customer, vendor, or account holder. Each role defines the capabilities and permissions of the business partner within the system.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), and other related transactions that may help in managing business partner data.
    • Authorization: Ensure that you have the necessary authorizations to make changes to business partner roles and configurations.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.

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