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Message type: E = Error
Message class: RTP - Message class for retirement plans (US enhancement)
Message number: 011
Message text: Business partner &1 does not have the role of accountholder.
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RTP011
- Business partner &1 does not have the role of accountholder. ?The SAP error message RTP011 indicates that a specific business partner (BP) does not have the required role of "account holder" in the system. This error typically arises in scenarios where a business process requires a business partner to have certain roles assigned to them, such as when processing transactions related to accounts, payments, or financial activities.
Cause:
- Missing Role Assignment: The business partner in question does not have the "account holder" role assigned in the system.
- Incorrect Business Partner: The business partner ID being referenced may be incorrect or not properly set up in the system.
- Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the business partner from being recognized as an account holder.
Solution:
Check Business Partner Roles:
- Navigate to the Business Partner transaction (e.g., BP transaction code).
- Search for the business partner ID that is causing the error.
- Check the roles assigned to the business partner. Ensure that the "account holder" role is included in the list of roles.
Assign the Required Role:
- If the "account holder" role is missing, you can assign it by editing the business partner's details.
- Go to the "Roles" tab and add the "account holder" role.
- Save the changes.
Verify Business Partner Configuration:
- Ensure that the business partner is correctly configured and activated in the system.
- Check for any additional settings or dependencies that may affect the role assignment.
Consult Documentation:
- Review SAP documentation or help resources for specific details on the roles and their implications in your business processes.
Testing:
- After making the changes, test the transaction again to ensure that the error is resolved.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.
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