How To Fix RTCMMD336 - Hierarchy &1 is activated in background. Please check application log.

SAP Error Message - Details

• Message type: E = Error

• Message class: RTCMMD - Article Hierarchy

• Message number: 336

• Message text: Hierarchy &1 is activated in background. Please check application log.

What causes this issue?

You chose, to activate the hierarchy in background.

System Response

A background task is started to activate the hierarchy. Messages,
created within a background task, are only shown in the application log.

How to fix this error?

Please check within the application log (transaction SLG1), if the
activation in background was successful or not. Search criteria and
their values in SLG1 for the messages related to the activation of a
hierarchy, are: The object has the value 'W', the subobject the value
'W_HIERERR' and the external ID has the value 'Activate Article
Hierarchy'.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTCMMD336 - Hierarchy &1 is activated in background. Please check application log. ?

  The SAP error message RTCMMD336 indicates that a hierarchy (in this case, represented by &1) is activated in the background, and it suggests checking the application log for more details. This error typically occurs in the context of SAP Master Data Governance (MDG) or when working with hierarchical data structures in SAP.
  Cause:
  
  Background Activation: The hierarchy is being processed or activated in the background, which may lead to temporary unavailability or conflicts when trying to access or modify it.
  Data Consistency Issues: There may be inconsistencies or issues with the data that are preventing the hierarchy from being activated or accessed properly.
  Long-running Processes: The background job that is processing the hierarchy may be taking longer than expected, leading to this message being displayed.
  
  Solution:
  
  Check Application Log: The first step is to check the application log for more detailed information about the error. You can do this by using transaction code SLG1. Look for messages related to the hierarchy in question to identify any specific issues.
  Monitor Background Jobs: Use transaction code SM37 to monitor background jobs. Check if there are any jobs related to the hierarchy that are still running or have failed. If a job is still running, you may need to wait for it to complete.
  Data Consistency Check: Ensure that the data related to the hierarchy is consistent and does not have any errors. You may need to run consistency checks or validations depending on the specific data model you are using.
  Re-activate the Hierarchy: If the hierarchy is stuck in an activated state, you may need to deactivate and then reactivate it. This can sometimes resolve issues related to background processing.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP you are using, as there may be known issues or patches available.
  
  Related Information:
  
  Transaction Codes: 
  
  SLG1: Application log display.
  SM37: Monitor background jobs.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the RTCMMD336 error message.