How To Fix RTCMMD312 - Inconsistent hierarchy data; check the BW indicator

SAP Error Message - Details

• Message type: E = Error

• Message class: RTCMMD - Article Hierarchy

• Message number: 312

• Message text: Inconsistent hierarchy data; check the BW indicator

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTCMMD312 - Inconsistent hierarchy data; check the BW indicator ?

  The SAP error message RTCMMD312, which states "Inconsistent hierarchy data; check the BW indicator," typically occurs in the context of SAP BW (Business Warehouse) when there are inconsistencies in the hierarchy data of a characteristic or InfoObject. This can happen during data loading, reporting, or when trying to maintain hierarchies.
  Cause:
  
  Inconsistent Hierarchy Data: The hierarchy data for a characteristic may not be properly defined or may have been corrupted. This can happen due to changes in the hierarchy structure, missing nodes, or incorrect parent-child relationships.
  BW Indicator Issues: The BW indicator for the characteristic may not be set correctly, leading to inconsistencies in how the hierarchy is interpreted by the system.
  Data Load Issues: If there were issues during data loading processes, such as failed loads or incomplete data, this could lead to inconsistencies in the hierarchy.
  Master Data Changes: Changes in master data that are not reflected in the hierarchy can also lead to this error.
  
  Solution:
  
  
  Check Hierarchy Data: 
  
  Go to the transaction code RSH1 (Hierarchy Maintenance) and check the hierarchy for the characteristic in question. Ensure that all nodes are correctly defined and that there are no missing or incorrect parent-child relationships.
  Validate that the hierarchy is active and correctly assigned to the InfoObject.
  
  
  
  Review BW Indicator:
  
  Check the settings for the BW indicator in the InfoObject maintenance (transaction code RSD1). Ensure that the hierarchy is set up correctly and that the BW indicator is activated.
  
  
  
  Rebuild Hierarchy:
  
  If the hierarchy is corrupted, you may need to rebuild it. This can be done by deleting the existing hierarchy and creating a new one, or by using the hierarchy maintenance tools to correct any issues.
  
  
  
  Data Consistency Check:
  
  Use transaction RSA1 to perform a consistency check on the InfoObject and its associated data. This can help identify any inconsistencies that need to be addressed.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, check if the transport included all necessary objects and that there were no errors during the transport process.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  RSH1: Hierarchy Maintenance
  RSD1: InfoObject Maintenance
  RSA1: Data Warehousing Workbench
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on managing hierarchies and InfoObjects in BW.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the RTCMMD312 error in your SAP BW environment.