How To Fix RTCMMD311 - Inconsistent hierarchy data, check the status


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RTCMMD - Article Hierarchy

  • Message number: 311

  • Message text: Inconsistent hierarchy data, check the status

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message RTCMMD311 - Inconsistent hierarchy data, check the status ?
    The SAP error message RTCMMD311, which states "Inconsistent hierarchy data, check the status," typically occurs in the context of SAP Master Data Management (MDM) or when dealing with hierarchical data structures in SAP applications. This error indicates that there is an inconsistency in the hierarchy data, which can lead to issues in processing or reporting.
    Causes:
    
    Data Integrity Issues: There may be inconsistencies in the hierarchy data, such as missing parent-child relationships or circular references.
    Status Conflicts: The status of the hierarchy nodes may not be aligned, meaning that some nodes may be inactive or not properly configured.
    Data Migration Issues: If data has been migrated from another system, it may not have been properly validated, leading to inconsistencies.
    Configuration Errors: Incorrect configuration settings in the hierarchy management or master data settings can lead to this error.
    User Input Errors: Manual entry errors when creating or modifying hierarchy data can also result in inconsistencies.
    
    Solutions:
    
    Check Hierarchy Structure:

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