How To Fix RTCMMD309 - Check the Customizing settings for the CDT indicator

SAP Error Message - Details

• Message type: E = Error

• Message class: RTCMMD - Article Hierarchy

• Message number: 309

• Message text: Check the Customizing settings for the CDT indicator

What causes this issue?

You can only activate a scheduled article hierarchy with a set BW
indicator if the CDT indicator is inactive in Customizing.
It is only possible to copy article hierarchy changes to an active,
scheduled article hierarchy with a set BW indicator if the CDT indicator
is inactive in Customizing.
If the CDT indicator is set, you can only extract time-independent
article hierarchies.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTCMMD309 - Check the Customizing settings for the CDT indicator ?

  The SAP error message RTCMMD309, which states "Check the Customizing settings for the CDT indicator," typically relates to issues with the configuration of the Customizing Data Transfer (CDT) indicator in the SAP system. This error can occur in various contexts, often when dealing with data transfer or migration processes.
  Cause:
  The error usually arises due to one or more of the following reasons:
  
  
  Missing or Incorrect Configuration: The CDT indicator may not be properly configured in the system. This could involve missing entries in the relevant customizing tables or incorrect settings that do not align with the business requirements.
  
  
  Inconsistent Data: There may be inconsistencies in the data that is being processed, which could lead to the CDT indicator not being recognized or applied correctly.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the CDT settings, leading to this error.
  
  
  Version Compatibility: If there are discrepancies between the versions of the SAP system or the data being transferred, it could lead to this error.
  
  
  Solution:
  To resolve the RTCMMD309 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction (usually SPRO) and check the settings for the CDT indicator.
  Ensure that all required entries are present and correctly configured.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help files related to the CDT indicator to ensure that you are following the correct procedures.
  
  
  
  Data Consistency Check:
  
  Verify the data being processed for any inconsistencies or errors. Ensure that the data aligns with the expected formats and values.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to access and modify the CDT settings.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the data transfer or migration process works as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE37 (Function Module) that may help in troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have taken to resolve it.
  
  By following these steps, you should be able to identify and resolve the cause of the RTCMMD309 error in your SAP system.