How To Fix RTCMMD024 - Article hierarchy & has not been activated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RTCMMD - Article Hierarchy

  • Message number: 024

  • Message text: Article hierarchy & has not been activated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message RTCMMD024 - Article hierarchy & has not been activated ?

    The SAP error message RTCMMD024 indicates that an article hierarchy has not been activated in the system. This error typically occurs in the context of SAP Retail or SAP S/4HANA when dealing with merchandise management and article master data.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Inactive Article Hierarchy: The specific article hierarchy you are trying to use has not been activated in the system.
    2. Configuration Issues: There may be configuration issues in the article hierarchy settings within the SAP system.
    3. Missing Authorizations: The user may not have the necessary authorizations to access or activate the article hierarchy.

    Solution:

    To resolve the RTCMMD024 error, you can follow these steps:

    1. Activate the Article Hierarchy:

      • Go to the SAP Easy Access screen.
      • Navigate to the relevant configuration path for activating article hierarchies. This is usually found under:
        Logistics > Retail > Master Data > Article Master > Article Hierarchy > Activate Article Hierarchy
      • Check if the article hierarchy in question is listed and ensure it is activated.
    2. Check Configuration Settings:

      • Ensure that the article hierarchy is correctly configured in the system. This includes checking the hierarchy levels and ensuring that all necessary settings are in place.
    3. Review Authorizations:

      • Verify that the user has the necessary authorizations to access and activate the article hierarchy. This may involve checking user roles and permissions in the SAP system.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on the article hierarchy configuration and activation process.
    5. Contact SAP Support:

      • If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for managing article master data.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to article hierarchies.
    • Training and Documentation: Consider training sessions or documentation on SAP Retail and article management to better understand the system's functionalities and configurations.

    By following these steps, you should be able to resolve the RTCMMD024 error and successfully activate the article hierarchy in your SAP system.

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