How To Fix RTC_HRF004 - Deletion of folder &1 unsuccessful (status code &2, reason &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: RTC_HRF - Message class for RTC HRF

• Message number: 004

• Message text: Deletion of folder &1 unsuccessful (status code &2, reason &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTC_HRF004 - Deletion of folder &1 unsuccessful (status code &2, reason &3) ?

  The SAP error message RTC_HRF004 indicates that there was an unsuccessful attempt to delete a folder, and it provides a status code and reason for the failure. This error typically occurs in the context of SAP SuccessFactors or SAP HCM when trying to manage folders or documents within the system.
  Cause
  The error can be caused by several factors, including:
  
  Folder in Use: The folder you are trying to delete may still be in use by other processes or users.
  Insufficient Permissions: The user attempting to delete the folder may not have the necessary permissions to perform the deletion.
  System Lock: The folder might be locked due to ongoing transactions or processes.
  Data Integrity Issues: There may be data integrity issues or dependencies that prevent the folder from being deleted.
  Incorrect Status Code: The status code provided in the error message can give more context about the specific reason for the failure.
  
  Solution
  To resolve the RTC_HRF004 error, you can take the following steps:
  
  
  Check Folder Usage: Ensure that the folder is not being used by any active processes or users. If it is, wait until those processes are completed before attempting to delete the folder again.
  
  
  Verify Permissions: Check the user permissions for the account trying to delete the folder. Ensure that the user has the necessary rights to delete folders in the system.
  
  
  Review Status Code and Reason: Analyze the status code and reason provided in the error message. This information can help pinpoint the exact issue. You may need to refer to SAP documentation or support for specific status codes.
  
  
  Unlock the Folder: If the folder is locked, you may need to unlock it or wait for the lock to be released. This may involve checking for any ongoing transactions that are using the folder.
  
  
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the failure.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details, including the status code and reason.
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for the specific module you are working with (e.g., SuccessFactors, HCM) for more detailed information on folder management and error handling.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the RTC_HRF004 error and implement a solution to successfully delete the folder.