How To Fix RTC_COMM372 - You do not have authorization to display comments of current rule result

SAP Error Message - Details

• Message type: E = Error

• Message class: RTC_COMM -

• Message number: 372

• Message text: You do not have authorization to display comments of current rule result

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTC_COMM372 - You do not have authorization to display comments of current rule result ?

  The SAP error message RTC_COMM372 indicates that a user does not have the necessary authorization to view comments related to the current rule result in the SAP system. This error typically arises in the context of SAP Risk Management or SAP GRC (Governance, Risk, and Compliance) applications, where users may need to access specific data or comments associated with risk assessments or compliance checks.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. The system checks the user's permissions against the required authorizations to access certain functionalities, and if the user does not have the necessary rights, the error message is triggered.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Roles and Authorizations:
  
  Review the user's assigned roles in the SAP system. Ensure that the user has the necessary roles that include permissions to view comments on rule results.
  Use transaction code SU01 to check the user profile and assigned roles.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects that control access to the comments on rule results. Common authorization objects in SAP GRC include S_RFC, S_USER_AUTH, and others specific to the GRC module.
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what specific authorization is missing.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify the existing roles or create a new role that includes the required permissions.
  Use transaction code PFCG to manage roles and authorizations.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to roles or if you are unsure about the necessary permissions, consult with your SAP security team or administrator. They can help identify the correct authorizations and make the necessary adjustments.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for detailed information on authorization objects related to GRC and Risk Management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues.
  Training: Consider providing training or resources to users on how to manage their authorizations and understand the role-based access control in SAP.
  
  By following these steps, you should be able to resolve the RTC_COMM372 error and enable the user to view the comments associated with the current rule result.