How To Fix RTC_COMM120 - Failed to create comment

SAP Error Message - Details

• Message type: E = Error

• Message class: RTC_COMM -

• Message number: 120

• Message text: Failed to create comment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTC_COMM120 - Failed to create comment ?

  The SAP error message RTC_COMM120, which states "Failed to create comment," typically occurs in the context of SAP's project management or collaboration tools, such as SAP Project Management or SAP Cloud for Project. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to create comments in the specific project or task.
  System Configuration: There may be configuration issues in the SAP system that prevent comments from being created.
  Network Issues: Temporary network problems can lead to failures in communication with the SAP server.
  Data Validation Errors: The comment being created may not meet certain validation criteria (e.g., length, format).
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or application errors.
  
  Solutions:
  
  
  Check User Permissions:
  
  Ensure that the user has the appropriate roles and authorizations to create comments in the relevant project or task.
  Consult with your SAP security administrator to verify and adjust permissions if necessary.
  
  
  
  Review System Configuration:
  
  Check the configuration settings related to comments in the SAP system. Ensure that all necessary settings are correctly configured.
  If you have access, review the relevant customizing settings in the SAP system.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues affecting connectivity to the SAP server. Check for any outages or disruptions in service.
  If using a VPN or remote connection, ensure that it is stable.
  
  
  
  Validate Comment Data:
  
  Ensure that the comment being entered adheres to any specified requirements (e.g., character limits, prohibited characters).
  Try entering a simple comment to see if the issue persists.
  
  
  
  Check for Technical Issues:
  
  Review system logs for any error messages or warnings that could provide more context about the failure.
  If you have access to technical support, consider reaching out to your SAP Basis team or technical support for assistance.
  
  
  
  Restart the Application:
  
  Sometimes, simply logging out and back into the application or restarting the browser can resolve temporary glitches.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the official SAP documentation for the specific module you are using to understand any limitations or requirements related to comments.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your IT support team or SAP support for further investigation.