How To Fix RT_EN039 - Internal error: Fail to expand or collapse.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RT_EN - Monitoring Infrastructure alerts and texts; English origin

  • Message number: 039

  • Message text: Internal error: Fail to expand or collapse.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RT_EN039 - Internal error: Fail to expand or collapse. ?

    The SAP error message RT_EN039, which states "Internal error: Fail to expand or collapse," typically occurs in the context of SAP's reporting or analysis tools, such as SAP BusinessObjects or SAP BW (Business Warehouse). This error can arise due to various reasons, including issues with the data model, problems with the report design, or inconsistencies in the underlying data.

    Causes:

    1. Data Model Issues: There may be inconsistencies or errors in the data model that prevent the report from processing correctly.
    2. Report Design Problems: The report may have been designed incorrectly, such as having invalid hierarchies or aggregations that cannot be processed.
    3. Performance Issues: Large datasets or complex calculations may lead to performance bottlenecks, causing the report to fail during execution.
    4. Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
    5. User Permissions: Insufficient permissions for the user trying to execute the report can also lead to this error.

    Solutions:

    1. Check Data Model: Review the data model for any inconsistencies or errors. Ensure that all hierarchies and relationships are correctly defined.
    2. Review Report Design: Examine the report design for any issues. Simplify complex calculations or remove unnecessary elements to see if that resolves the issue.
    3. Optimize Performance: If the report is processing a large amount of data, consider optimizing the query or breaking it down into smaller parts.
    4. Update Software: Ensure that you are using the latest version of SAP software and that all relevant patches have been applied. Check SAP Notes for any known issues related to this error.
    5. Check User Permissions: Verify that the user has the necessary permissions to access the data and execute the report.
    6. Consult SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific guidance or patches related to the RT_EN039 error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation related to the specific reporting tool you are using for best practices and troubleshooting tips.

    By following these steps, you should be able to identify the cause of the RT_EN039 error and implement a suitable solution.

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