How To Fix RT827 - Performance attribute LAN: errors per second for inbound packets


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RT - Monitoring infrastructure MSG and alert texts

  • Message number: 827

  • Message text: Performance attribute LAN: errors per second for inbound packets

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RT827 - Performance attribute LAN: errors per second for inbound packets ?

    The SAP error message RT827, which indicates "Performance attribute LAN: errors per second for inbound packets," typically points to issues related to network performance, specifically concerning the inbound packets being received by the SAP system. This error can arise due to various reasons, and addressing it involves both identifying the root cause and implementing appropriate solutions.

    Causes:

    1. Network Congestion: High traffic on the network can lead to packet loss and errors.
    2. Faulty Network Hardware: Issues with network interface cards (NICs), switches, or routers can cause packet errors.
    3. Configuration Issues: Incorrect settings in the network configuration, such as duplex mismatches or incorrect MTU sizes, can lead to errors.
    4. Driver Issues: Outdated or incompatible network drivers can cause performance issues.
    5. Physical Layer Issues: Problems with cables, connectors, or other physical components of the network can lead to packet errors.
    6. Firewall or Security Settings: Misconfigured firewalls or security settings can interfere with packet transmission.

    Solutions:

    1. Monitor Network Traffic: Use network monitoring tools to analyze traffic patterns and identify congestion points.
    2. Check Hardware: Inspect and test network hardware for faults. Replace any faulty components.
    3. Review Configuration: Ensure that network configurations are correct, including duplex settings and MTU sizes. Both ends of a connection should match in terms of duplex settings (full or half).
    4. Update Drivers: Ensure that network drivers are up to date. Check the manufacturer's website for the latest versions.
    5. Inspect Physical Connections: Check cables and connectors for damage or wear. Replace any that are faulty.
    6. Adjust Firewall Settings: Review and adjust firewall settings to ensure they are not blocking or interfering with legitimate traffic.
    7. Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.

    Related Information:

    • SAP Performance Monitoring: Utilize SAP's performance monitoring tools to keep track of network performance and identify trends over time.
    • Network Analysis Tools: Tools like Wireshark can help analyze packet flow and identify where errors are occurring.
    • Documentation: Refer to SAP documentation for specific guidance on performance attributes and error messages.
    • Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages.

    By systematically addressing these areas, you can often resolve the RT827 error and improve the overall performance of your SAP system's network connectivity.

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