How To Fix RT820 - Operation system monitoring subtree

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 820

• Message text: Operation system monitoring subtree

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT820 - Operation system monitoring subtree ?

  The SAP error message RT820, which pertains to "Operation system monitoring subtree," typically indicates an issue related to the monitoring of operating system performance or resources within the SAP environment. This error can arise in various contexts, such as when using the SAP Solution Manager or during system monitoring activities.
  Causes:
  
  Configuration Issues: Incorrect configuration of the monitoring tools or parameters in the SAP system can lead to this error.
  Connectivity Problems: Issues with network connectivity between the SAP system and the monitoring tools or agents can cause this error.
  Agent Issues: The monitoring agent may not be running, may be misconfigured, or may have encountered an error.
  Insufficient Permissions: The user or service account may not have the necessary permissions to access the monitoring data.
  System Performance: High load or performance issues on the monitored system can lead to timeouts or failures in data retrieval.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the monitoring tools and ensure they are set up correctly. This includes checking the parameters for the operating system monitoring subtree.
  Verify Connectivity: Ensure that there is proper network connectivity between the SAP system and the monitoring agents. Check firewalls, network settings, and any other potential connectivity issues.
  Restart Monitoring Agents: If the monitoring agent is not running, restart it. If it is running, consider restarting it to resolve any transient issues.
  Review Permissions: Ensure that the user or service account used for monitoring has the necessary permissions to access the required data.
  Check System Performance: Monitor the performance of the SAP system and the operating system. If the system is under heavy load, consider optimizing performance or scaling resources.
  Consult Logs: Check the logs for the monitoring tools and the SAP system for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for the monitoring tools you are using, as it may contain specific troubleshooting steps or configuration guidelines.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.